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Turn WhatsApp Into Your Complete Shopping Assistant

Help customers discover products, get recommendations, add to cart, place orders and track purchases — all through WhatsApp.

With whatscommerce, turn customer conversations into a simple, connected shopping journey.

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The Challenge

Customers Browse. Ask. Compare. Then Leave.

E-commerce businesses commonly face:

Abandoned Carts

Customers add products but don't complete the purchase.

Product Questions

Shoppers need answers before buying.

Order Queries

“Where is my order?” creates repetitive support work.

Low Repeat Purchases

Customers purchase once and may never return.

whatscommerce helps you stay connected at every stage.

How whatscommerce Helps E-Commerce

🛍️ Product Discovery

Help customers find products based on their needs, budget and preferences.

🤖 AI Shopping Assistant

Answer questions and recommend relevant products instantly.

🛒 Cart & Order Support

Help customers with cart-related queries and order information.

🎯 Personalized Recommendations

Suggest relevant products based on customer conversations and shopping needs.

📢 Promotions & New Arrivals

Reach customers with offers, launches, seasonal campaigns and new products.

🔁 Repeat Purchases

Reconnect with existing customers and encourage relevant repeat purchases.

See It In Action

WhatsApp E-Commerce Use Cases

Discover how whatscommerce helps businesses engage customers, automate conversations and turn WhatsApp interactions into purchases.

CUSTOMER ENGAGEMENT

WhatsApp Broadcasting Drive Sales & Re-Engagement

Send targeted campaigns to customers based on their interests and purchase history.

Use it for
New product launches Flash sales & offers Back-in-stock alerts Personalized recommendations Repeat-purchase campaigns
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WhatsApp Broadcasting
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WhatsApp AI Chatbot
AI-POWERED SHOPPING

AI Chatbot Help Customers Find the Right Product

Let customers describe what they need and get instant product recommendations.

Use it for
Product discovery Product questions Size & colour queries Recommendations FAQs Order-related questions
NO-CODE AUTOMATION

Flow Builder Automate Customer Journeys

Build automated conversations for repetitive e-commerce processes.

Use it for
Product discovery Lead capture Cart recovery Order assistance Feedback collection Customer onboarding
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WhatsApp Flow Builder
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WhatsApp Commerce
CONVERSATIONAL COMMERCE

WhatsApp Commerce Turn Conversations Into Purchases

Give customers an interactive shopping experience directly inside WhatsApp.

Use it for
Product catalogs Product details Product recommendations Cart actions Checkout journeys Shopping assistance
CUSTOMER UPDATES

WhatsApp Notifications Keep Customers Updated

Automatically send important updates throughout the order journey.

Use it for
Order confirmation Payment confirmation Shipping updates Delivery notifications Order tracking Return/refund updates
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WhatsApp Notifications

Perfect for Every E-Commerce Business

👗 Fashion & Apparel

Products, collections, sizes and personalized recommendations.

💄 Beauty & Personal Care

Product discovery, recommendations and repeat purchases.

🍫 Food & D2C Brands

Product ordering, offers and customer re-engagement.

📱 Electronics

Product comparisons, specifications and purchase assistance.

🏠 Home & Lifestyle

Product discovery, recommendations and enquiries.

🛍️ Multi-Category Stores

Help customers navigate large catalogs and find the right products.

Why whatscommerce?

🎯 Personalized Shopping

Give customers recommendations based on what they need.

🤖 AI-Powered Assistance

Answer questions and guide shoppers 24/7.

🛒 Conversational Commerce

Let customers move from conversation to purchase.

📦 Better Order Communication

Keep customers informed throughout their order journey.

📢 Smarter Marketing

Promote products, offers and new arrivals through WhatsApp.

🔁 Customer Re-Engagement

Bring previous customers back with relevant products and offers.

One Conversation. A Complete Shopping Journey.

Discover → Explore → Recommend → Cart → Buy → Re-Engage

Turn WhatsApp into a powerful sales and customer engagement channel for your e-commerce business.

Book a Free Demo →
Faq

Frequently asked, questions.

Everything you need to understand how whatscommerce can fit into your customer communication workflow.

Yes. You can showcase products and help customers discover relevant products through WhatsApp conversations.
Yes. AI can understand customer requirements and recommend relevant products based on your available product information.
Yes. With whatscommerce Commerce, customers can be guided through a shopping-cart experience.
Yes. You can reconnect with customers who leave products in their cart through relevant WhatsApp reminders.
Yes. You can provide order and delivery updates through WhatsApp.
Yes. Use WhatsApp campaigns to promote offers, new arrivals, seasonal sales and other relevant updates, subject to applicable WhatsApp messaging requirements.